Terms

These terms are the agreement between you and Sufra when you use it. We’ve kept them short and plain.

Using Sufra

• You need to be 13 or older, and to sign in with an email address you own.
• Be kind at your tables. Don’t post anything that isn’t yours to share, or that’s meant to hurt someone.
• You’re responsible for what you log and for keeping your email account secure.

Not medical advice

Sufra estimates calories and macros, and suggests a daily target from the details you give it. Estimates can be wrong, and a target from a formula isn’t a diet prescribed for you. If you have a medical condition, are pregnant, or have a history of disordered eating, talk to a doctor before changing how you eat.

Tables and meals

• Anyone at a table can invite people, rename it, and buy meals for it. Anyone can leave a table at any time.
• Joining a table and logging your own numbers are free.
• Estimates from photos and descriptions use a table’s shared meals: one for each meal logged, however many tries it takes to get its estimate right. Everyone gets some free meals the first time they sit at a table.
• More meals are bought in packs: a one-time payment for a number of meals, with the price shown before you pay. Meals don’t expire, and a pack isn’t a subscription: nothing renews or charges you automatically.

Buying meals

• Packs are sold by our Merchant of Record, Polar (Polar Software, Inc.), which resells them to you: Polar is the seller on your receipt and card statement, and handles the payment, sales tax and VAT, and receipts. Polar’s terms and privacy policy apply to the purchase.
• To buy meals you need to be 18 or older, or have a parent’s or guardian’s permission.
• Refunds: if a pack isn’t right for you, write to us within 14 days of buying it and we’ll refund it through Polar. A refunded pack’s meals leave the table. Polar handles every refund, as the seller.

Your content

Your meals, photos and words stay yours. You give us permission to store them, show them to the tables you share them with, and send them to our estimate provider when you ask for an estimate. That’s all we use them for.

When things go wrong

We work hard to keep Sufra running and your data safe, but it’s provided as it is. We’re not liable for decisions made from an estimate. We may suspend accounts that abuse the service or other people.

Changes and contact

If these terms change in a way that matters, we’ll tell you in the app first. Questions: hello@sufra.family.